At GulfMartKSA, we aim to provide reliable and efficient shipping services. Below are the details of our shipping policy.
1. Processing Time
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Orders are processed within 1-3 business days after payment confirmation.
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Processing time may vary during peak seasons or due to unforeseen circumstances.
2. Shipping Methods & Delivery Time
We offer multiple shipping options based on destination and product type:
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Standard Shipping: Estimated delivery within 7-20 business days.
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Express Shipping: Estimated delivery within 3-10 business days.
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Special Shipping Lines: Some products may have unique shipping methods with different delivery times.
3. Tracking & Updates
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Once your order is shipped, you will receive a tracking number via email.
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Tracking updates may take 24-48 hours to reflect in the system.
4. Customs & Duties
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International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
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GulfMartKSA is not liable for delays caused by customs clearance.
5. Lost or Delayed Orders
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If tracking shows delivery but the package is not received, a non-delivery certificate from the local post office is required.
6. Incorrect Shipping Information
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Customers must provide accurate shipping details. GulfMartKSA is not responsible for lost orders due to incorrect addresses.
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If an order is returned due to an incorrect address, reshipping fees may apply.
7. Contact Us
For any shipping inquiries, please reach out to: Email: info@gulfmartksa.com
